Communication planning is an important part of the submission period preparation process. Below is a table of the types of comms you can expect to send out as well as the following templates advising of the information to include.

This is a guide only and should be made bespoke to your organisation. Our team of Customer Success Managers will gladly assist you in tailoring your communications.

1.    How to introduce and refer to the Researchfish platform & Submission Periods

•    It’s useful to make the distinction that Funders ask researchers to report their outcome and output data and determine the timing and policies around this; Researchfish is the tool which Funders have chosen to use to collect this outcome information.

•    You could also: - Refer to the submission period as the ‘[Funder Name] Outcomes Collection Window/Submission Period’ - State in communications ‘This email is being sent to you by [Funder name / RO name]’ in all communications to researchers regarding Researchfish.

2.    Include why you are asking researchers to report, and what the data will/will not be used for

•    Provide information on why researchers are being asked to report and what the information will be used for and where, this improves compliance rates, and the quality of the data submitted.

•    You can include organisation/funding-specific examples, as well as links to general guidance about this hosted on the platform:  How is the Information Used by My Funder?

3.    Language

•    When reminding researchers about their reporting requirements if your organisation imposes sanctions, we advise using soft language and an explanation for why those principles are in place and emphasizing the importance of output reporting and the value of this information.

4.    Frequency

•    Be mindful that researchers may be receiving submission period notification and reminder emails from multiple sources (both Funders and Research Organisations) for more than one award.

5.    Timing

•    Optimum days of the week to send communications are Monday - Thursday, and where possible avoid the end of the day.

•    Be mindful of holidays/ festive season breaks and ensure you communicate with your PI’s a few weeks ahead of these if appropriate.

•    Around the UK multi funder submission period a shared communications calendar will be published in the Knowledgebase of the Researchfish platform to see when organisations are scheduling their communications.
 

6.    Length

•    Keep emails (especially reminders) concise and provide links to more specific guidance hosted in the Researchfish platform or on your organisation website wherever possible.

7.    Guidance

•    The more specific or tailored your guidance can be the better. If you have your own guidance either hosted in the Researchfish platform or on your organisation’s website - be sure to remind and point researchers to this in communications. Please feel free to refer researchers to ‘Tips to Optimise Your Researchfish Submission for Both You and Your Funder’.
 

8.    Additional Questions

•    Try to manage researcher expectations around reporting, i.e. if they will be asked to complete any mandatory additional questions. This may increase their reporting time so it's important to explain why this data is so important to collect.
 

9.    Support

•    Clarify where researchers should send their questions. Technical support queries about the platform will be handled by the Researchfish Support Team (support@researchfish.com). Queries related to the award or requirements to submit should be directed to the Funder, include the contact email for this and ensure your details are up to date on the ‘Our Community’ page.
 

10.    Thank you and follow-ups

•    We always advise following up with researchers to thank them for submitting their valuable data, this is also another opportunity to share examples of where the data will be used and remind researchers that they can login and keep their Researchfish account up to date at any point throughout the year.
 

1.    Explaining Researchfish:

• Outputs, outcomes and impact collection system, web based.

‘As a charity/funder it is important for us to track the research outcomes from our funding grants so we can:’

• Plan future research strategy.
• Support further research from promising researchers.
• Collaborate for a cure.
• Demonstrate impact and benefits of funding research.
• Communicate with patients/supporters.

 

2.    Benefits to the researcher of using Researchfish

• One online account for any number of grants.
• Avoid filling out lengthy annual reports.
• Enter the data once - attribute one outcome to multiple funder awards.
• Access and update any time of year, submit once a year.
• Invite Team Members/Delegates to attribute to award.

 

3.    What will happen if researchers don’t submit your information via Researchfish?

• Contained within Terms & Conditions of grant/possibility of sanctions.

 

4.    Explain what to do with emailed invitation link:

• If new user - set up new account.
• If already have Researchfish account - sign in after following the link.

 

5.    Benefits of delegating/adding team members:

• Gives more complete picture of work being carried out with the grant funding.
• Reduces workload for researchers.
• How to invite a team member/delegate to create an account.
• Only the award holder can submit the Researchfish entry.

 

6.    Timescale:

• 24-hour access to online account.
• Submission period dates.

 

7.    How to seek support:

• User Guide, FAQs, and “How-to” videos available here.
• Weekly PI webinars are available live during multi-funder submission periods or as an on-demand recording.
• Live chat & support tickets accessible through the platform
  -    Research Organisation support teams
  -    Funder support teams
• “?” Icons on each page for help.
   

This is a guide only and should be made bespoke to your organisation. Our team of Customer Success Managers will gladly assist you in tailoring your communications.

Email Templates are available as follows:
 

 

Pre – Submission Period Email Templates:

 

Email 1 – Sent 2-3 months in advance of Submission Period Opening
 

Introductory emails to Award Holders to be sent from your organisation's email domain
 

Email 1 Template:

Dear [Grant holder/PI/Researcher responsible for the award submission],

I am writing to notify you of a/the new reporting service that we are implementing; please can I ask you take a minute of your time to read this email as it is directly relevant to you as one of our grant holders.

Please note that grant reporting is a Condition of Grant. As you are aware, it is crucial for us to capture the outcomes of the research we fund, not least to communicate the benefits of our research to supporters.

We will now be asking you to report your outcome and output data via an online tool called Researchfish. By using this service, it will allow you to upload outcome data about your research to multiple funders easily and quickly as well as help you manage your portfolio.

In due course you will receive an automated email from Researchfish (admin@researchfish.com) asking you to register. You will then need to:

• Register and start building your research portfolio.
• Keep your account updated throughout the year.
• Submit this information to us once yearly [dates]; you will be reminded of the submission dates by email.

Please see our website [insert link] for further information on Researchfish and any relevant updates.

Help resources available from Researchfish are as follows:

• User Guide, FAQs, and “How-to” videos available here.
• Weekly PI webinars are available live during multi-funder submission periods.
• Live chat & support tickets accessible through the platform
  -    Research Organisation support teams
  -    Funder support teams
• “?” Icons on each page for help.

Thank you in advance for your participation, if you have any questions relating to your grant, please contact us directly. For any queries relating to the Researchfish platform, please get in touch with the Researchfish support team by emailing support@researchfish.com or use the live chat function available on the platform.

Best Wishes,
[Funder]

 

Email 2 – Sent 3-4 weeks prior to Submission Period opening
 

Emails to be sent out in conjunction with invitations to new Award Holders & Submission Period opening soon notification. Two versions for tailored communications to be sent to either New PIs (2a) or Existing PIs (2b).

Please note:

Invitation emails are generated from within Researchfish by the funder, who can activate, create the template email and choose the specific recipients. See the Funder User Guide for instructions. We advise that whenever a funder sends out Researchfish platform invitation emails, they send an accompanying email to the recipients from the organisation’s email domain.

Only new award holders will need to receive the invitations as any subsequent awards will be automatically added to their account.

Although it is the funder who activates the invitations, the recipient will receive it from ‘admin@researchfish.com’ as it is system generated. So be sure it is clear to the recipient that is it their funder who is making this request.

It is also recommended that all organisations ‘whitelist’ this email address to allow recipients to receive the invites who are using their organisations email and to check in their spam/junk folders for the invitation from the platform.

Note: It is common for recipients to have one email, which the funder will have on file and use in the respondent table, while a different email may be used to set up their Researchfish account with. This can often cause confusion, and it will only be the email that the funder has on the respondent table, that the platform invitations will be sent to.

 

Email 2a Template
Target: New PIs who have not received and/or accepted an award invitation, Response codes: 1, 4 and 5

Subject: [Funder] [Name and year of submission period] Opening soon [Start Date- End Date] [Time] UK time

Body of Email:

Dear [PI Name],

We are writing to you to inform you that you are required to participate in the upcoming [Funder Name] submission window on the Researchfish platform.

[Funder] uses Researchfish as the tool for you to report the outcomes and outputs of your funding to us and have set up a Submission Period that will be open from the [Start Date- End Date] [Time] UK time.

Please note that you have access to the Researchfish platform and can update your outcomes information all year round, but that you are only able to officially submit your data during the above dates. The submission process enables you to confirm to that your reported information is up to date, complete and very importantly it gives [Funder] permission to use the information. We urge you to complete this before the deadline.

The data you submit to us via the platform will be for our use only as per the terms and conditions of your award. For more information on how your data is used, please refer to [Funder] guidelines and/or view the links available on the login page here: https://app.researchfish.com/user/login.

[Funder option to insert specific guidance information when it comes to what you are asking your PI’s to report on in the Submission Period and why. If this is available on your website, you can link the PI’s to it here. If you have additional questions you can say to your PI’s “Please note that you may also have additional questions to report on that are mandatory in order for you to complete your submission.” And go into more detail around this]

Tips to optimise your Researchfish submission for both you and your Funder and things to consider for your submission can be found here: https://help.researchfish.com/en_US/researchers-faq-listing/tips-to-optimise-your-researchfish-submission-for-both-you-and-your-funder-0

How to access your awards and set up an account:

• We have sent you an invitation email to your [Funder] award(s) in the Researchfish platform, this will be from the email address admin@researchfish.com, please be sure to check your junk/spam folder.
• Use the link and instructions in the invitation email to either create a Researchfish account if you do not already have one or accept your [Funder] award(s) into your existing Researchfish account.
• Once logged in, connect your Researchfish account to your ORCID profile and Scopus Author ID(s) to allow your data to be automatically added into your Researchfish Personal Portfolio to help with your reporting
• If you wish to enable others to assist with completing your outcome information, you can invite them to do so by making them either delegates or team members on your awards
• Once you have accessed your account, a user guide, FAQs and “How to” videos can can be found here.

Thank you in advance for your participation, if you have any questions relating to your grant, please contact us directly. For any queries relating to the Researchfish platform, please get in touch with the Researchfish support team by emailing support@researchfish.com or use the live chat function available on the platform.

Best Wishes,
[Funder]

 

Email 2b Template
Target: Existing PIs who already have access to their awards, Response codes: 1, 4 and 5

Subject: [Funder] [Name and year of submission period] Opening soon [Start Date- End Date] [Time] UK time

Body of Email:

Dear [PI Name],

We are writing to you to inform you that you are required to participate in the [Funder Name] submission window on the Researchfish platform.

We use Researchfish as the tool for you to report the outcomes and outputs of your funding to us and have set up a Submission Period that will be open from the [Start Date- End Date] [Time] UK time.

Please note that you have access to the Researchfish platform and can update your outcomes information all year round, but that you are only able to officially submit your data to your Funder during the above dates. The submission process enables you to confirm to your Funder that your information is up to date, complete and very importantly it gives them permission to use the information. We urge you to complete this before the deadline.

The data you submit to us via the platform will be for our use only as per the terms and conditions of your award. For more information on how your data is used, please refer to [Funder] guidelines and/or view the links available on the login page here: https://app.researchfish.com/user/login.

[Funder option to insert guidance information when it comes to what you are asking your PIs to report on in the Submission Period and why. If this is available on your website, you can link the PIs to it here. If you have additional questions you can say to your PI’s “Please note that you may also have additional questions to report on that are mandatory in order for you to complete your submission.” And go into more details around this]

Tips to optimise your Researchfish submission for both you and your Funder and things to consider for your submission can be found here: https://help.researchfish.com/en_US/researchers-faq-listing/tips-to-optimise-your-researchfish-submission-for-both-you-and-your-funder-0

Help available:

• User Guide, FAQs, and “How-to” videos available here.
• Weekly PI webinars are available live during multi-funder submission periods.
• Live chat & support tickets accessible through the platform
  -    Research Organisation support teams
  -    Funder support teams
• “?” Icons on each page for help.

Thank you in advance for your participation, if you have any questions relating to your grant, please contact us directly. For any queries relating to the Researchfish platform, please get in touch with the Researchfish support team by emailing support@researchfish.com or use the live chat function available on the platform.

Best Wishes,
[Funder]

 

During Submission Period Email Templates

 

Email 3 - Opening Day of Submission Period

 

Email to Award Holders to advise Submission Period now open - split communication into two sections: for new PIs who have not yet accepted their invite (3a) and (3b) for existing PIs.

 

Email 3a Template
Target: New PIs, Response codes 1, 4 and 5

Subject: [Funder] [Submission Period name and year] now open

Body of Email:

Dear [PI Name],

Following our last communications, we are writing to notify you that the [Funder] submission period is now open, and you have until [time and date] to submit your outcomes to us via the Researchfish Platform. As a reminder [Funder] has selected Researchfish as the tool for you to report the outcomes and outputs of your funding.

A reminder on how to access your awards and set up an account on Researchfish:

•    We have sent you an invitation email to your [Funder] award(s) in the Researchfish platform, this will be from the email address admin@researchfish.com, please be sure to check your junk/spam folder.
•    Use the link and instructions in the invitation email to either create a Researchfish account if you do not already have one or accept your [Funder] award(s) into your existing Researchfish account.
•    Once logged in, connect your Researchfish account to your ORCID profile and Scopus Author ID(s) to allow your data to be automatically added into your Researchfish Personal Portfolio to help with your reporting.
•    If you wish to enable others to assist with completing your outcome information, you can invite them to do so by making them either delegates or team members on your awards.
•    Once you have accessed your account, a user guide, FAQs and “How to” videos can can be found here.

Thank you in advance for your participation, if you have any questions relating to your award, please contact us directly. For any queries relating to the Researchfish platform, please get in touch with our support team by emailing support@researchfish.com or use the live chat function on the platform.

Best Wishes,
[Funder]

Email 3b Template
Target: Existing PIs, Response codes: 1, 4 and 5

Subject: [Funder] [Submission Period name and year] now open

Body of Email:

Dear [PI Name],

Following our last communications, we are writing to notify you that the [Funder] submission period is now open, and you have until [time and date] to submit your outcomes to us via the Researchfish Platform. As a reminder [Funder] has selected Researchfish as the tool for you to report the outcomes and outputs of your funding.

How to report:

•    Log in by going to https://app.researchfish.com/ and enter your username and password.
•    Connect your Researchfish account to your ORCID profile and Scopus Author ID(s) to allow your data to be automatically added into your Researchfish Personal Portfolio to help with your reporting.
•    Go to “My Awards” click into the award you’re wanting to attribute outcomes to and update and enter the relevant outputs, using the 15 sections on the left-hand side [Optional/ Tailor to your organisation “We appreciate not all sections will be relevant for your work, so please report on as many sections as you feel are applicable to you.]
•    Check all your outputs are associated with the appropriate Funder award by using the togs on the right. You can associate an output with multiple grants in one action, by using the checkboxes on the left of the listed outputs, scrolling down and click on “attribute to” and then select the relevant awards. You can also use the toggles on the right-hand side to say “yes” or “no” if you would like these outcomes to appear in the award you have clicked on.
•    [Optional if you have additional questions: “If there are mandatory additional questions on the progress of your award, ensure these are completed.”]
•    If you wish to enable others to assist with completing your outcome information, you can invite them to do so by making them either delegates or team members on your awards.

To complete the submission process and submit the data, you will need to follow the below steps before the submission deadline at [time and date of submission period ending]:

1.    Click on the ‘Review and Submit’ button on the ‘My Awards’ page or from within your award.
2.    Review the outcome information you have reported against your award.
3.    Use the check boxes to accept your Funders Terms and Conditions and confirm that the information reported is accurate, complete and up to date.
4.    If you have more than one award in the submission period, you will be prompted to repeat steps 2 and 3 for each award in the submission window.
5.    Click the ‘Submit to Funder’ button to finalise your submission.

A guidance video on the submission process is available here: https://help.researchfish.com/en_US/researchers-videos/video-award-submission

Your award(s) will stay in the system, and you may enter and update outputs throughout the year and after the award has finished.

Thank you in advance for your participation, if you have any questions relating to your award please contact us directly. For any queries relating to the Researchfish platform please get in touch with our support team by emailing support@researchfish.com.

Best Wishes,
[Funder]

 

Email 4 - Halfway through the Submission Period to Award Holders

 

Bespoke email to Award Holders who have not submitted - check to see who has not submitted with response codes 1, 4 and 5 by downloading and filtering your RHT (Uploads/Beta tab).
 

IF YOU WISH TO SEND A MID-POINT REMINDER TO PIs, RE-USE TARGETED TEMPLATES 3a & 3b

Note: Our team of Customer Success Managers will gladly assist you in tailoring your communications. Recommend for this email to be sent from your organisations email domain to monitor bounce-backs.


Email 5 - Two days prior to Submission Period ending
 

Final reminder email to Award Holders that have not submitted (email to be sent from the Researchfish Platform).

Email 5a Template
Target: New PIs, Response codes: 1, 4 and 5

Subject: Urgent! [Funder] [Submission Period Name and year] final reminder to submit by [date of submission period ending]

Body of Email:

Dear [PI Name],

We are writing to remind you that you have two days left to complete your [Funder] [Year] submission on the Researchfish Platform.

We see that you have not yet accepted your Researchfish invitation to be able to report your outcomes to [Funder]. There are two days left in which to accept your invitation and to report as the submission period closes at [end time and end date of submission period].

The submission process enables you to confirm to us that your information is up to date, and very importantly it gives us permission to use the information.

A reminder on how to access your awards and set up an account:

•    We have sent you an invitation email to your [Funder] award(s) in the Researchfish platform, this will be from the email address admin@researchfish.com, please be sure to check your junk/spam folder.
•    Use the link and instructions in the invitation email to either create a Researchfish account if you do not already have one or accept your [Funder] award(s) into your existing Researchfish account.
•    Once logged in, connect your Researchfish account to your ORCID profile and Scopus Author ID(s) to allow your data to be automatically added into your Researchfish Personal Portfolio to help with your reporting.
•    If you wish to enable others to assist with completing your outcome information, you can invite them to do so by making them either delegates or team members on your awards.
•    Once you have accessed your account, a user guide, FAQs and “How to” videos can can be found here.

To complete the submission process and submit the data to your Funder you will need to follow the below steps before the submission deadline at [time and date of submission period ending]:

1.    Click on the ‘Review and Submit’ button on the My Awards page or from within your Award.
2.    Review the outcome information you have reported against your awards.
3.    Use the check boxes to accept your Funders Terms and Conditions and confirm that the information reported is accurate, complete and up to date.
4.    If you have more than one award in the submission period, you will be prompted to repeat steps 2 and 3 for each award in the submission window.
5.    Click the ‘Submit to Funder’ button to finalize your submission.

A guidance video on the submission process is available here: https://help.researchfish.com/en_US/researchers-videos/video-award-submission

Your award/s will stay in the system, and you may enter and update outputs throughout the year and after the award has finished.

Thank you in advance for your participation, if you have any questions relating to your award, please contact us directly. For any queries relating to the Researchfish platform, please get in touch with our support team by emailing support@researchfish.com or use the live chat function on the platform.

Best Wishes,
[Funder]

 

Email 5b Template
Target: Existing PIs, Response codes: 1, 4 and 5

Subject: Urgent! [Funder] [Submission Period Name and year] final reminder to submit by [date of submission period ending]

Body of Email:

Dear [PI Name],

We are contacting you as our records show that you have not yet completed your [Year] [Funder] Researchfish submission to report the outputs and outcomes of your funding. There are two days left in which to complete your submission as the deadline is [end time and end date of submission period].

How to report:
•    Log in by going to https://app.researchfish.com and enter your username and password.
•    Connect your Researchfish account to your ORCID profile and Scopus Author ID(s) to allow your data to be automatically added into your Researchfish Personal Portfolio to help with your reporting.
•    Go to “My Awards” and update and enter the relevant outputs, using the 15 sections on the left- hand side. [Optional/ Tailor to your organisation “We appreciate not all sections will be relevant for your work, so please report on as many sections as you feel are applicable to you.]
•    Check all your outputs are associated with the appropriate [funder] award by using the togs on the right. You can associate an output with multiple grants in one action, by using the checkboxes on the left of the listed outputs.
•    [Optional if you have additional questions: “If there are mandatory additional questions on the progress of your award, ensure these are completed. It is important to provide information in as lay terms as possible.”]

If you wish to enable others to assist with completing your outcome information, you can invite them to do so by making them either delegates or team members on your awards.

To complete the submission process and submit the data to your Funder you will need to follow the below steps before the submission deadline at [time and date of submission period ending]:

1.    Click on the ‘Review and Submit’ button on the My Awards page or from within your Award.
2.    Review the outcome information you have reported against your awards.
3.    Use the check boxes to accept your Funders Terms and Conditions and confirm that the information reported is accurate, complete and up to date.
4.    If you have more than one award in the submission period, you will be prompted to repeat steps 2 and 3 for each award in the submission window.
5.    Click the ‘Submit to Funder’ button to finalize your submission.

A guidance video on the submission process is available here: https://help.researchfish.com/en_US/researchers-videos/video-award-submission

Your award/s will stay in the system, and you may enter and update outputs throughout the year and after the award has finished.

Thank you in advance for your participation, if you have any questions relating to your award, please contact us directly. For any queries relating to the Researchfish platform, please get in touch with our support team by emailing support@researchfish.com or use the live chat function on the platform.

Best Wishes,
[Funder]

 

Post-Submission Period Email Templates

Email 6 – One day after Submission Period closing to Award Holders

 

Bespoke email to Award Holders who submitted (6a) and Award Holders who did not submit (6b). First check your RHT (Uploads/Beta tab) for the full list of Award Holders with response codes 1, 4 and 5.

 

Email 6a Template
Target: PIs who submitted before the deadline, Any response code
 

Email Subject: Thank you for submitting in the [Funder] [Year] Submission Period

Email Body:

Dear [PI Name],

Thank you for submitting in the recent [Funder] Researchfish Submission period.

[Funder] greatly appreciates the valuable output and outcome data you have provided as part of this year’s reporting window. This will be used for/to: [Funder to provide information about how and where the data will be used].

As a reminder, you have access to your Researchfish account year-round, so can enter updates throughout the year ahead of the next [Funder] submission period in [Year]. Also, if you have connected your Researchfish account to your ORCID profile and Scopus Author IDs this will automatically pull new information into your profile over the next year to help with future reporting.

Thank you again for taking the time to report, if you have any questions, please don’t hesitate to reach out to us directly.

Kind regards,
[Funder]

 

Email 6b Template
Target: PIs who did not submit before the deadline, Response Codes: 1 and 4

Email Subject: Missed Deadline - [Funder] [Year] Submission Period

Email Body:

Dear [PI Name],

We are writing to you as our records show that you did not complete your [Funder] [Year] submission before the deadline on [Date/Time].

Please note that reporting is a condition of your funding from [Funder].

[Funder to include instructions / next steps based on course of action:

-    If an extension has been/will be issued and the extension deadline.
-    If the PI should contact the Funder directly to arrange an extension.
-    Details of any sanctions policies that the Funder may have in place and how these will be actioned]

If you have any questions, please don’t hesitate to reach out to us directly.

Kind regards,
[Funder]

Note:

Our team of Customer Success Managers will gladly assist you in tailoring your communications. Recommended for this email to be sent from your organisations email domain to monitor bounce-backs.
 

Website Notices

Some members of Researchfish have set up some great examples of website notices or bulletin boards with a multitude of different information aimed at their researchers. Here are some examples:

 

UKRI	https://www.ukri.org/manage-your-award/reporting-your-projects- outcomes/
Cancer Research UK	https://www.cancerresearchuk.org/funding-for-researchers/manage- your-research-grant/research-evaluation
British Heart Foundation	https://www.bhf.org.uk/for-professionals/information-for- researchers/managing-your-grant/research-evaluation
Parkinsons UK	https://www.parkinsons.org.uk/research/evaluating-our-research
NIHR	https://www.nihr.ac.uk/nihr-researchfish-guidance
Arthritis Research UK	https://versusarthritis.org/research/for-researchers/for-versus-arthritis- researchers/reporting-your-research-progress-and-impact/
Novo Nordisk Foundation	https://novonordiskfonden.dk/en/impact/reporting/

 

Website Notice Template

 

Title: New online reporting tool for evaluating outputs of our research

It’s crucial for us to capture the outcomes of the research we fund, not least to communicate the benefits of our research to supporters. We are joining Researchfish – this will allow you to upload outcome data about your research to multiple funders easily and quickly.

You will receive an email asking you to follow a link and create your account. Then, you will need to:

•    Register and start building your profile and outcomes and outputs.
•    Connect your account to your ORCID profile and Scopus Author IDs to allow your existing data to be added to your Researchfish profile.
•    Keep your account updated throughout the year adding outputs to award or personal portfolio.
•    Submit this information to us [once yearly-dates tbc]; you will be reminded of the submission dates by email.

Please see our web page for further information on Researchfish.

Researchfish is an online Research Outcomes System that enables a researcher to report once across multiple funders. Research outputs only need to be input once and can then be easily attributed to different grants from different funders. This enables instant and accurate reporting, allowing funders to easily track and evaluate the outcomes of the research they fund whilst saving researchers duplication of effort for different funders. Please be aware that we can only see information researchers have attributed to one of our grants. We will use the information grant holders provide to evaluate and report on the impact of the research we fund and to inform our research strategy.

You can find out more about Researchfish and how it works at www.researchfish.com

What you will need to do

Once you are awarded a research grant from [Funder], or if you already have one, we will add you to our Researchfish account and we will send you an invitation email to Researchfish to report on your funding. You can use the link in the email to register on the Researchfish site and build your profile. You or one of your delegates can add, edit and delete entries and attribute these, to the awards you hold in your account.

We will ask you to submit your data to us during our initial submission period which we aim to open in [submission dates].

We will continue to ask for data to be submitted via Researchfish for [X Years] after your project has finished to gain a realistic view of the impact and what has been achieved and leveraged through the funding.

Queries

For technical queries please contact the Researchfish support team at support@researchfish.com and for any other queries please email [funder email address].


Webinars

Researchfish provides webinars towards the end of the year for award holders to gain an understanding of how to navigate the researchfish platform.

It may also be worthwhile for funders to provide a webinar to their researchers to explain what kind of information or outputs and outcomes they are looking for from their award holders, and to emphasise the value of their reporting.


Research Organisations

ROs assist and support their researchers with completing their submissions. It is best practice to share your communication plans with them so they can also plan and align any communications they send out. We advise that all communication plans you create for your researchers, that you also have the Research Organisations in mind.

Ahead of the UK multi funder submission period, a shared Funder comms timetable with larger UK funder planned communication dates is published and made available in the Knowledgebase of the Researchfish platform. If you are a Research Organisation with a query about specific Funder communications, you can find their contact details on the Researchfish ‘Our Community’ Page.

Alternatively, contact your Researchfish Customer Success Manager or rfclientsupport@elsevier.com if you would like assistance creating your own comms.